Privacy Policy

1. Information We Collect

When you place an order, we collect:

• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address
• Payment Information: Processed securely through Stripe (we do not store your card details)
• Order Details: Product customization choices (text, colors, design specifications)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order status
• Respond to your inquiries
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We share your information with:

• Manufacturing Partners: Your name, shipping address, and phone number are shared with our manufacturing facility in China to fulfill your order and enable FedEx shipping. This is necessary for international customs clearance and delivery.
• Shipping Carriers: FedEx receives your shipping information to deliver your order.
• Payment Processor: Stripe processes your payment securely.

We do not sell your personal information to third parties.

4. International Data Transfer

Your personal information may be transferred to and processed in countries outside your residence, including China (for manufacturing) and the United States (for payment processing). By placing an order, you consent to this transfer.

5. Data Retention

We retain your order information for 1 year after your purchase for customer service purposes. After this period, your data will be deleted unless retention is required by law.

6. Cookies

We may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at bonfilet@eidendo.co.jp.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Eidendo, Inc.
WinAoyama 14F, 2-2-15, Minami-Aoyama, Minato-ku, Tokyo, JAPAN
Email: bonfilet@eidendo.co.jp
Phone: +81-3-6822-4668